Job Description

Job Description

Job Description

Job description

Summary
We are seeking a motivated and dynamic Assistant Manager to join our team. The ideal candidate will play a crucial role in supporting the daily operations of our business, ensuring a high level of customer satisfaction while driving sales and maintaining efficient inventory control. This position requires strong leadership skills, organizational abilities, and a passion for delivering exceptional service.

Responsibilities
Assist in managing daily operations to ensure smooth functioning of the cafe

• Possess an understanding of all policies, procedures, standards, specifications, guidelines and training programs
• Supervise and lead team members, fostering a positive work environment
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the café, employees, and customers
• Serve customers as a café sales associate
• Demonstrate enthusiasm when speaking with and educating customers about our products
• Ensure that all customers feel welcome and are given prompt, responsive, courteous, quality service at all times
• Address customer inquiries and resolve any issues promptly
• Train and mentor new employees on company policies and procedures
• Ensure that staff members have in-depth knowledge of all products
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed to meet labor cost objectives
• Assist in achieving company objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of employees and maintaining a positive, productive working environment
• Fill in as needed to ensure customer service standards and efficient operations.
• Oversee inventory control, including stock management and replenishment.
• Handle POS operations, ensuring accurate transactions and cash handling.
• Maintain cleanliness and organization of the café
• Inspect equipment to ensure standards of cleanliness and excellent working condition
• Be willing to jump in and do any job that must be done to keep the café running smoothly

Requirements
Previous experience in café/food service management or as an assistant manager

• Team player
• Strong leadership skills with the ability to motivate and manage a team effectively
• Proficiency in inventory control processes and stock management
• Experience with POS operations and financial transactions
• Detail-oriented with excellent organizational skills
• Strong communication skills
• Ability to work in a fast-paced environment while maintaining professionalism
• ServSafe Certification or willingness to immediately obtain

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 30 per week

Benefits:
Tips

• Employee discounts

Shift:

• Morning shift
• Day shift
• Evening shift
• Weekends

Education:

• High school diploma or equivalent (Preferred)

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